Do you do the service work yourselves?
No. Qualified independent vendors do every visit. Leachline plans the schedule, books the vendors, checks their records and keeps the proof in one place. For trades where the law licenses whoever sells the work, such as pest control, gas, electrical, elevators and waste hauling, we arrange the visit as your agent and the licensed vendor contracts with you and bills you directly.
Is there anything you can’t do for us?
Yes. Some duties stay with the owner by law, such as fire drills, boiler certificates, licence renewals and reports to a health unit; we track and remind, but you act. We don’t give legal or engineering advice, sell or arrange insurance, or file applications or appear before a regulator or tribunal for you. We can refer you to someone licensed to do those.
What kinds of buildings do you work with?
Restaurants, apartment and rental buildings, condos, schools and child care, retirement and long-term care homes, offices, plazas and retail, hotels, industrial buildings and warehouses, places of worship and halls, clinics, and rural properties on septic or a well. If your building owes recurring inspections or services, ask us.
Where do you work?
Across Ontario. When you sign up, list your properties. If we don’t have a qualified vendor near one of them yet, we tell you plainly before you pay anything.
What does it cost?
Every plan is priced by quote, because every building owes something different. You can pay a quote once, monthly with Steadyline, or yearly with Yearline, which saves 20% compared with paying monthly.
When is my card charged?
When you pay a quote on the payment page, your card is only held. Leachline checks the payment and takes it within 7 days. If it’s not approved, the hold is released and you’re not charged.
Why do I have to wait for approval after I sign up?
Leachline checks every client and vendor sign-up by hand, so the schedule and the vendors fit. Your dashboard opens as soon as you’re approved, usually within one business day. We email you.
Can I keep the vendors I already use?
Often, yes. If they hold the licence or approval their trade needs and sign up as a Leachline vendor, we can keep them on your schedule.
Is this legal advice?
No. Leachline plans and coordinates services and keeps the records. The rules on this page are summaries with links to the official source. Check the full rule, or ask a lawyer, for your own property.